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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Before placing an order, please review the following:
◦ Solution support
◦ Enhanced Limited Lifetime Warranty (E-LLW)
◦ Smart Net Total Care™ support
◦ Embedded support for Cisco DNA term license
Smart license: SL Purpose of this document
This document provides a detailed overview of the ordering process for Catalyst 9200 Series switches on Cisco Commerce Workspace.
Hardware and software order overview
Cisco Catalyst 9200 Series switches are ordered through Cisco Commerce Workspace with a 3, 5 or 7 year term-based Cisco DNA Premier, Advantage and Essentials subscriptions. This includes term-based embedded support. All options include switch hardware coupled with Cisco IOS® XE and the related perpetual Network Advantage or Essentials network stack software. In addition to the hardware and network stack software, the offer requires the addition of the term-based Cisco DNA subscription software. Figure 1 gives an overview of available Cisco DNA Premier, Advantage and Essentials subscription options, and what is included in each software package.
Catalyst 9200 Series switch offer overview
How to Order a Cisco Catalyst 9200 Series switch
Both Network Stack licenses and Cisco DNA licenses are mandatory at the time of purchase and come in two licensing tier options: Essentials (-E) and Advantage (-A). Network Stack Essentials or Advantage is included with the hardware, while a Cisco DNA term license needs to be selected at the time of order.
To order in the Cisco Commerce Workspace, follow these steps:
Step-by-Step Ordering in Cisco Commerce Workspace
Enter the hardware SKU in Cisco Commerce Workspace.
The Network Stack license is perpetual and included with the hardware by default (it will not be visible in the selection menu) per the respective hardware SKU suffix (example: C9200L-48P-E/ C9200L-48P-A).
A Cisco DNA Premier license option is available for selection and is the default. Customers are encouraged to purchase the Cisco DNA Premier option to enable advanced Cisco DNA solutions:
Note: Follow steps below to change from 5 year default term to a 3 or 7 year term for Cisco DNA Premier License.
Check Summary to validate all terms are aligned to intended term.
For the Cisco DNA Premier license option, Catalyst 9200 Series 48 port switch models come defaulted with additional 25 end points in addition to typical 25 endpoints or flow. See the next to snapshots to select the desired number of endpoints.
For Cisco DNA Advantage and Essentials options, the term-based Cisco DNA license is preselected by default to the 5 year term, but can be changed to 3 or 7 year term. The Cisco DNA term license is mandatory (customers must select one of the term options to complete the configuration) and aligns with the hardware SKU suffix (-E or -A):
A power cable must be selected to complete the configuration:
The primary power supply is added by default, based on the hardware model. A secondary power supply is can be selected as well, based on hardware model.
A stacking module is available for selection. Each stack kit contains two stack adaptors and one stacking cable:
Console cables are also available as shown below:
Default accessories shipped with the switch
Cisco Catalyst 9200 Series switches ships with the following components and accessories by default:
All Cisco Catalyst 9200 Series switch hardware is available with two software options. Each software option includes two components, as shown in Table 1.
Table 1. License levels and options
License Level |
Network Stack Offer (Perpetual and Embedded) |
Cisco DNA Offer (Term Based) |
-E |
Network Essentials |
Cisco DNA Essentials (3, 5, or 7 years) |
-A |
Network Advantage |
Cisco DNA Advantage (3, 5, or 7 years) |
As with all Catalyst 9000 family switches, Smart Accounts are mandatory when ordering a Catalyst 9200 Series switch.
A Smart Account is a central data repository that provides visibility and access control to all the Cisco software licenses and entitlements across an organization. Smart Accounts allow customers to store, manage, and move assets across locations and devices and begin to use them immediately. Smart Accounts are required for enabling Cisco Smart Software Licensing.
After a Smart Account has been set up, customers have the flexibility to create subaccounts (virtual accounts) to help manage licenses for departments, areas, or locations within their organization. Licenses can be pooled within virtual accounts as needed. Smart Accounts support role-based user access controls, which allow the delegation of authority to account administrators at the Smart Account level or at the virtual account level. In addition, customers can assign partner visibility and management rights to their virtual or enterprise-level accounts.
Introduction to Smart Licensing
Cisco Smart Licensing is a flexible licensing model that provides you with an easier, faster, and more consistent way to purchase and manage software across the Cisco portfolio and across your organization. And it’s secure – you control what users can access. With Smart Licensing you get:
To use Smart Licensing, you must first set up a Smart Account on Cisco Software Central (software.cisco.com).
For a more detailed overview on Cisco Licensing, go to cisco.com/go/licensingguide
Smart Licensing is a cloud-based licensing managed platform built to simplify the purchase, deployment, and management of Cisco software assets. Entitlements are immediately deposited into a customer’s virtual account for usage. This eliminates the need to install license files on every device. Products that are Smart License enabled communicate to Cisco to report consumption. The primary location to manage product registration and monitor Smart License consumption is the Cisco Smart Software Manager. License ownership and consumption are readily available to help make better purchase decisions based on consumption or other business needs.
Cisco Smart Software Manager enables the management of software licenses. The interface allows you to activate your product, manage entitlements, and renew and upgrade software. An active Smart Account is required to complete the Smart License registration process.
To learn more about end-to-end Smart Account and Smart License management, visit https://www.cisco.com/c/en/us/buy/smart-accounts/software-manager.html.
Smart Account and Smart License availability
Important information about smart account and smart license availability.
Smart Accounts are mandatory at the time of the order of a Catalyst 9200 Series switch. If a customer does not have a Smart Account set up prior to the purchase, a new Smart Account must be created at the time of purchase.
Deploying Smart Licenses for Cisco Catalyst 9200 Series switches
The Cisco Catalyst 9000 switch family comes in different licensing packages in comparison to previous-generations Cisco Catalyst platforms. Smart Licenses are transferable between the same types of devices (for example, from one Cisco Catalyst 9200 Series switch to another). (See Figure 2.)
Figure 2.
Deploying Smart Licenses
In the deployment model shown in Figure 2, the Smart Account Cisco back end and Cisco Catalyst 9200 Series switches do not have a communication channel to report usage and consumption. They operate as separate entities. The switches must be configured in RTU mode with correct license level to enable the purchased feature set.
License usage and consumption reporting is performed on Cisco Smart Software Manager.
The Solution Support service option is strongly recommended; it provides coverage for Cisco DNA Premier, Advantage and Essentials software licenses. Additional product-level hardware support options are available: Smart Net Total Care support, partner service support, embedded support, and Enhanced Limited Lifetime hardware Warranty (E-LLW). Please note that if Solution Support is not selected, Cisco DNA Premier, Advantage and Essentials software licenses can still be covered by selecting the embedded support option.
It is strongly recommended that the term of the hardware support contract match the software subscription license term to avoid any service support gaps for the duration of the term.
Figures 4 through 9 describe the various service options for Cisco Catalyst 9200 Series Switches.
Figure 3.
Services support for Cisco Catalyst 9200 Series switches
Figure 4.
Solution support
Figure 5.
Smart Net Total Care support
Figure 6.
Partner support service
Figure 7.
Embedded support
Technical service features comparison
Cisco Enhanced Limited Lifetime Hardware Warranty
Cisco Catalyst 9200 Series switches come with an Enhanced Limited Lifetime hardware Warranty (E-LLW) that includes Next-Business-Day (NBD) delivery of replacement hardware where available and 90 days of
8 x 5 Cisco Technical Assistance Center (TAC) support.
How to order Cisco Catalyst 9200 Series switches services with Cisco DNA Advantage and Essentials licenses
Solution Support is the default service. Customers can attach desired services by following the steps outlined below – this scenario showcases if a customer wants to attach a different service than Solution Support:
Tables 2 through 6 provide ordering information for switches, network modules, stacking cables, Cisco DNA 24 port licenses, and Cisco DNA 48-port licenses, respectively.
Table 2. Switch ordering information
Product Number |
Product Description |
C9200-24T-A |
Catalyst 9200 24-port Data switch, modular uplinks, Network Advantage |
C9200-24T-E |
Catalyst 9200 24-port Data switch modular uplinks, Network Essentials |
C9200-24P-A |
Catalyst 9200 24-port PoE+ switch modular uplinks, Network Advantage |
C9200-24P-E |
Catalyst 9200 24-port PoE+ switch modular uplinks, Network Essentials |
C9200-48T-A |
Catalyst 9200 48-port Data switch modular uplinks, Network Advantage |
C9200-48T-E |
Catalyst 9200 48-port Data switch modular uplinks, Network Essentials |
C9200-48P-A |
Catalyst 9200 48-port PoE+ switch modular uplinks, Network Advantage |
C9200-48P-E |
Catalyst 9200 48-port PoE+ switch modular uplinks, Network Essentials |
C9200-48PL-A |
Catalyst 9200 48-port partial PoE+ switch modular uplinks, Network Advantage |
C9200-48PL-E |
Catalyst 9200 48-port partial PoE+ switch modular uplinks, Network Essentials |
C9200L-24T-4G-A |
Catalyst 9200 24-port Data 4x1G fixed uplink switch, Network Advantage |
C9200L-24T-4G-E |
Catalyst 9200 24-port Data 4x1G fixed uplink switch, Network Essentials |
C9200L-24P-4G-A |
Catalyst 9200 24-port PoE+ 4x1G fixed uplink switch, Network Advantage |
C9200L-24P-4G-E |
Catalyst 9200 24-port PoE+ 4x1G fixed uplink switch, Network Essentials |
C9200L-48T-4G-A |
Catalyst 9200 48-port Data 4x1G fixed uplink switch, Network Advantage |
C9200L-48T-4G-E |
Catalyst 9200 48-port Data 4x1G fixed uplink switch, Network Essentials |
C9200L-48P-4G-A |
Catalyst 920048-port PoE+ 4x1G fixed uplink switch, Network Advantage |
C9200L-48P-4G-E |
Catalyst 920048-port PoE+ 4x1G fixed uplink switch, Network Essentials |
C9200L-48PL-4G-A |
Catalyst 920048-port partial PoE+ 4x1G fixed uplink switch, Network Advantage |
C9200L-48PL-4G-E |
Catalyst 920048-port partial PoE+ 4x1G fixed uplink switch, Network Essentials |
C9200L-24T-4X-A |
Catalyst 9200 24-port Data 4x10G fixed uplink switch, Network Advantage |
C9200L-24T-4X-E |
Catalyst 9200 24-port Data 4x10G fixed uplink switch, Network Essentials |
C9200L-24P-4X-A |
Catalyst 9200 24-port PoE+ 4x10G fixed uplink switch, Network Advantage |
C9200L-24P-4X-E |
Catalyst 9200 24-port PoE+ 4x10G fixed uplink switch, Network Essentials |
C9200L-48T-4X-A |
Catalyst 9200 48-port Data 4x10G fixed uplink switch, Network Advantage |
C9200L-48T-4X-E |
Catalyst 9200 48-port Data 4x10G fixed uplink switch, Network Essentials |
C9200L-48P-4X-A |
Catalyst 9200 48-port PoE+ 4x10G fixed uplink switch, Network Advantage |
C9200L-48P-4X-E |
Catalyst 9200 48-port PoE+ 4x10G fixed uplink switch, Network Essentials |
C9200L-48PL-4X-A |
Catalyst 9200 48-port partial PoE+ 4x10G fixed uplink switch, Network Advantage |
C9200L-48PL-4X-E |
Catalyst 9200 48-port partial PoE+ 4x10G fixed uplink switch, Network Essentials |
C9200L-24PXG-4X-E |
Catalyst 9200 24-port 8xmGig, 16x1G, 4x10G, PoE+, Network Essentials |
C9200L-24PXG-4X-A |
Catalyst 9200 24-port 8xmGig, 16x1G, 4x10G, PoE+, Network Advantage |
C9200L-48PXG-4X-E |
Catalyst 9200 48-port 12xmGig, 36x1G, 4x10G PoE+, Network Essentials |
C9200L-48PXG-4X-A |
Catalyst 9200 48-port 12xmGig, 36x1G, 4x10G PoE+, Network Advantage |
C9200L-24PXG-2Y-E |
Catalyst 9200 24-port 8xmGig, 16x1G, 2x25G, PoE+, Network Essentials |
C9200L-24PXG-2Y-A |
Catalyst 9200 24-port 8xmGig, 16x1G, 2x25G, PoE+, Network Advantage |
C9200L-48PXG-2Y-E |
Catalyst 9200 48-port 8xmGig, 40x1G, 2x25G PoE+, Network Essentials |
C9200L-48PXG-2Y-A |
Catalyst 9200 48-port 8xmGig, 40x1G, 2x25G PoE+, Network Advantage |
Network modules |
|
C9200-NM-2Y |
Catalyst 9200 2 x 25GE Network Module |
C9200-NM-2Q |
Catalyst 9200 2 x 40GE Network Module |
C9200-NM-4G |
Catalyst 9200 4 x 1GE Network Module |
C9200-NM-4X |
Catalyst 9200 4 x 10GE Network Module, spare |
C9200-NM-BLANK |
Catalyst 9200 BLANK Network Module |
StackWise-80 and StackWise-160 Kit and cables |
|
C9200-STACK-KIT= |
C9200 Stack Kit Spare |
Table 3. Stacking cable ordering information
Product Number |
Product Description |
C9200L-STACK-KIT= |
C9200L Stack Kit Spare |
STACK-T1-50CM |
50CM Type 3 Stacking Cable |
STACK-T1-50CM= |
50CM Type 3 Stacking Cable, spare |
STACK-T1-1M |
1M Type 3 Stacking Cable |
STACK-T1-1M= |
1M Type 3 Stacking Cable, spare |
STACK-T1-3M |
3M Type 3 Stacking Cable |
STACK-T1-3M= |
3M Type 3 Stacking Cable, spare |
Table 4. Cisco DNA 24-Port License ordering information
License Type |
SKU |
Description |
Essentials |
C9200L-DNA-E-24 |
C9200L Cisco DNA Essentials, 24-port term licenses |
C9200L-DNA-E-24-3Y |
C9200L Cisco DNA Essentials, 24-port, 3-year term license |
|
C9200L-DNA-E-24-5Y |
C9200L Cisco DNA Essentials, 24-port, 5-year term license |
|
C9200L-DNA-E-24-7Y |
C9200L Cisco DNA Essentials, 24-port, 7-year term license |
|
Advantage |
C9200L-DNA-A-24 |
C9200L Cisco DNA Advantage, 24-port term licenses |
C9200L-DNA-A-24-3Y |
C9200L Cisco DNA Advantage, 24-port, 3-year term license |
|
C9200L-DNA-A-24-5Y |
C9200L Cisco DNA Advantage, 24-port, 5-year term license |
|
C9200L-DNA-A-24-7Y |
C9200L Cisco DNA Advantage, 24-port, 7-year term license |
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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